Terms and Conditions

1. Applicability

1.1 These General Terms and Conditions apply to all offers from LNGVTY and
on all agreements entered into with LNGVTY.
1.2 In addition to these General Terms and Conditions, where expressly stated,
Additional Terms apply to certain services and/or products.
1.3 The provisions of these General Terms and Conditions can only be deviated from
if this has been expressly agreed in writing and in which case the other provisions
of these terms and conditions will remain in full force and effect.
1.4 If the Buyer also refers to his general terms and conditions, those terms and conditions are not
applies unless expressly agreed to in writing by LNGVTY.
1.5 "Buyer" means any visitor to the website or any natural person
person or legal entity that has a contractual relationship of any kind with LNGVTY
also stands or will stand.
1.6 LNGVTY reserves the right to change these terms and conditions from time to time
to fill in.
1.7 By using the LNGVTY website and/or placing an order
the Buyer accepts these General Terms and Conditions as well as all other rights and obligations
as stated on the website.
1.8 LNGVTY is authorized to use third parties in the execution of a
agreement with Buyer. More specifically, this concerns the use of services from
third parties such as carrying out external (medical) examinations such as conducting a
DEXA scan including its analysis and the supply and analysis of (medical)
products such as blood tests.

2. Offers and conclusion of agreements

2.1 Offers or quotations should be regarded as an invitation to the
potential buyers to make an offer. LNGVTY is in no way subject to this
bound, unless this has been recorded unambiguously in writing. The acceptance of the
invitation to make an offer by the potential Buyer counts as an offer and
only leads to the conclusion of an agreement if the other provisions herein
item has been fulfilled.
2.2 Offers are valid while stocks last.
2.3 An offer from the potential Buyer as referred to in Article 2.1 is deemed to be
done in one of the following circumstances:
- the potential Buyer has indicated exactly which product and/or service he wants to receive;
- the potential Buyer has entered the data on the appropriate input screen
the website and the relevant data ("order form") to LNGVTY via electronic means
has been sent and received by LNGVTY.
2.4 An agreement is concluded when an order confirmation is sent to the Buyer
sent and sent by email to the email address provided by the Buyer.
2.5 Buyer and LNGVTY expressly agree that by using
electronic forms of communication a valid agreement is concluded as soon as the
conditions in articles 2.3 and 2.4 have been met. In particular the lack of a normal one
signature does not affect the binding force of the offer and acceptance
of them. LNGVTY's electronic files will, to the extent permitted by law,
count as a presumption of evidence.
2.6 Information, images, communications provided orally, by telephone or by email
statements, etc. regarding all offers and the most important features of the
products are displayed or displayed as accurately as possible. LNGVTY guarantees
However, this does not mean that all offers and products fully reflect the information provided, etc
are in agreement. In principle, deviations cannot be a reason
compensation and/or dissolution.

3. Prices

3.1 All prices are expressed in Euros, in accordance with legal regulations
in this regard, and include sales tax.
3.2 Special offers are only valid for the period of validity stated
offer. This listing will be listed on the website related to that special
3.3 The Buyer owes the price stated by LNGVTY in its confirmation in accordance with Article 2.4
told her of these conditions. Obvious manipulation or errors in the
quotation, such as obvious inaccuracies, can also be made after the conclusion of the quotation
agreement will be corrected by LNGVTY.
3.4 Delivery costs are not included in the price. The amount of the delivery costs is stated on the
website mentioned.

4. Payment

4.1 Orders via the website can be paid in the following ways:
- Credit card (Visa and Mastercard)
- Paypal
LNGVTY may expand payment options in the future. Others
payment options will be announced via the website.
4.2 If a payment term has been agreed by LNGVTY, this only applies
expiry of this period the Buyer is in default. Payment terms are only possible
be agreed upon in writing and agreed upon at that time
4.3 If a payment method is chosen by credit card, the following will apply
terms and conditions of the relevant card issuer apply. LNGVTY is not a party to it
the relationship between the Buyer and the card issuer.
4.4 In the event of non-payment or late payment by the Buyer, a reminder procedure will be initiated.
4.5 All (extra)judicial costs of any nature will also be borne by the Buyer
whatsoever, that LNGVTY, as a result of the Buyer's failure to comply with its obligations
had to make (payment) obligations.
4.6 In the event of late payment, LNGVTY is entitled to terminate the agreement
to terminate with immediate effect or to suspend (further) delivery until such time
the Buyer has fully fulfilled his payment obligations, including the payment of costs

5. Delivery and delivery time

5.1 Orders for products will be delivered as quickly as possible after payment. In principle
LNGVTY strives to ship the order within 3 working days after payment
corresponding delivery address. The stated delivery time is only an indication and applies
never as a fatal term. LNGVTY can provide further information regarding delivery times on
the website or through its branches or otherwise in writing. Of such
information is only indicative.
5.2 If the Buyer orders a product that is temporarily out of stock,
will be indicated when the product is available again. Delays will occur
Buyer will be notified by email or telephone.
5.3 As soon as the products to be delivered have been delivered to the specified delivery address, the risk passes
where these products are concerned, to the Buyer.

6. Returns and Right of Cancellation

6.1 The Buyer is obliged to inspect the products accurately immediately upon receipt
(do) ​​inspect. The Buyer can return the (unopened and undamaged) item if required
suitable (see articles 6.3 – 6.5) and will receive his/her money back. For agreements
with consumer Buyers, which have been established via the website or in another way
where only electronic communication is used, the
consumer-buyer has the right to cancel without penalty and without giving reasons
To be terminated within fourteen (14) calendar days after delivery of the product
matter. If the consumer-buyer exercises his right of withdrawal, he will report this
within the cooling-off period by sending an email to
support@lngvty.health or in another unambiguous manner to LNGVTY stating
of “return”. Within fourteen (14) days from the day following the notification of
cancellation, the consumer-Buyer returns the product to LNGVTY. The products can
are returned to the following address: Herenstraat 12, 1211 CB Hilversum. The
Return shipping costs will be borne by the Buyer.
6.2 If the consumer-Buyer has the Right of Dissolution as stated in the previous paragraph
has used it, LNGVTY will arrange for reimbursement within fourteen (14)
calendar days following the day on which the consumer-Buyer reports the withdrawal.
LNGVTY may wait with reimbursement until it has received the product or until the
consumer proves that he has returned the product, whichever is the earlier
6.3 Products that by their nature are not suitable for return, such as by the Buyer
used blood tests or other products that have been used and cannot be reused,
are not covered by the right of return and therefore cannot be returned.

7. Canceling or rescheduling appointments in the context of Health

Monitoring Program and for external studies and/or programs
7.1 If the Buyer after the start of the Health Monitoring Program (with multiple
parts) terminates participation prematurely, there is no right to a refund or
entry into another program, or replacement by another participant.
7.2 For services that are purchased online by the Buyer and for which LNGVTY costs
must make to perform these, such as participation in a third party
external research and/or program, if the Buyer is forced to already
cancel/reschedule purchased and scheduled external studies or other programs,
LNGVTY only pays the administration costs up to 20 working days before the planned date
of €200 per canceled examination and/or program. After that its here
the following costs apply: for cancellations/rescheduling from 20 working days
prior to the scheduled date, 25% of the costs will be charged, starting from 15
working days prior to the planned date 50%, from 10 working days 75%, from 5
working days 100%.
7.3 LNGVTY always charges the full costs of external studies and/or programs
charged if the third party that carries out these studies and/or programs is charged in advance
paid and these costs cannot be reclaimed by LNGVTY. LNGVTY will provide the
Expressly inform the buyer on the website before this type of service is provided
7.4 Rescheduling/exchanging/cancelling other individual appointments in the context of the
Health Monitoring Program by LNGVTY, such as agreements with the supervising physician, is
per Buyer once free of charge. If appointments have to go through LNGVTY more than once
LNGVTY will charge €50 (excluding VAT) administration costs per request

8. Retention of title

8.1 Ownership of products is transferred to the Buyer, notwithstanding actual delivery,
after the Buyer has paid everything to the Buyer with regard to any agreement with LNGVTY
owed, has paid in full, including payment of interest and
costs, including those of earlier or later deliveries and any costs incurred in connection with the products
or work to be performed.
8.2 The Buyer may not tax the products before ownership has been transferred,
sell, resell, dispose of or otherwise encumber.

9. Liability

9.1 LNGVTY is never obliged to pay any compensation to the Buyer
or others, unless there is intent or gross negligence on the part of LNGVTY. LNGVTY
is never liable for consequential or business damage, indirect damage and profit or loss
loss of turnover, unless a mandatory legal provision prevents this.
9.2 If LNGVTY, for whatever reason, is obliged to compensate any damage, it will
the compensation will never exceed an amount equal to the invoice value
relating to the product or service that caused the damage or to the extent that it was caused by
LNGVTY's insurance will be reimbursed in this regard, unless mandatory law
provision opposes this.
9.3 Despite the constant care and attention that LNGVTY pays to the composition of the
website, it is possible that information published on the website
is incomplete and/or incorrect.
9.4 The information on the website is regularly supplemented and/or adjusted. LNGVTY
reserves the right to make any changes with immediate effect and without
to notify.
9.5 The Buyer is obliged to indemnify LNGVTY against any claims from third parties in this regard
of the execution of the agreement against LNGVTY, insofar as the
law does not prevent the relevant damage and costs from being borne by the
Buyer must come.
9.6 It is possible that LNGVTY includes links on its website to other internet sites that
may be interesting or informative for the visitor. Such links are merely
informative. LNGVTY is not responsible for the content of the website linked to
referred to or the use that can be made of it.
9.7 For all products that a consumer purchases from LNGVTY or services that she purchases,
a product is or should do what the consumer reasonably expects it to do
can expect.
9.8 If sport and comparable physically strenuous activities are part of it
of the offer to the Buyer, the Buyer must assess for himself whether he is physically and in what condition
is able to participate responsibly in the activities. For participating in such
intensive activities, LNGVTY has the participant sign a health declaration.
LNGVTY excludes any liability for damage resulting from participation in such events
activities, both towards the Buyer and towards other participants.
9.9 If Buyer participates in the Health Monitoring Program, LNGVTY is not
liable for damage resulting from:
Incorrect and/or incomplete and/or untimely information provided by the Buyer. The Buyer stands
guarantees the accuracy and completeness of the information essential for the program.
Follow-up of advice or knowledge transfer from the research results.

10. Force majeure

10.1 In the event of force majeure, LNGVTY is not obliged to fulfill its obligations towards the Buyer
or the obligation will be suspended for the duration of the force majeure.
10.2 Force majeure means any circumstance beyond its control,
resulting in the fulfillment of its obligations to the Buyer in whole or in part
prevented. These circumstances include, but are not limited to, strikes,
fire, business disruptions, pandemics or other natural disasters or phenomena,
energy disruptions, non-delivery or late delivery from suppliers or other involved parties
third parties and the absence of any permit to be obtained from the government. Also becomes
Force majeure means disruptions in a (telecommunications) network or connection or
communication systems used and/or the unavailability of the

11. Intellectual Property

11.1 The Buyer expressly acknowledges that all intellectual property rights of
information, communications or other expressions displayed regarding the products
and/or with regard to the website rests with LNGVTY, its suppliers or others
rights holders.
11.2 Intellectual property rights include patent, copyright, trademark,
drawing and model rights and/or other (intellectual property) rights, including
also includes sui generis rights to databases or other products, as well as
- then non-patentable technical and/or commercial know-how, methods and concepts.
11.3 The Buyer is prohibited from using it, including making changes
understood, of the intellectual property rights described in this article, such as
for example, reproduction, without express prior written permission
of LNGVTY, its suppliers or other rights holders.

12. Personal data

12.1 LNGVTY will only process the Buyer's data in accordance with
its internal privacy policy. The website contains a Privacy Statement [insert hyperlink].
the Buyer can read more about how LNGVTY handles the processing of
personal data.

13. Applicable law and competent court

13.1 All offers and agreements are exclusively governed by Dutch law.
13.2 The applicability of the Vienna Sales Convention is expressly excluded.
13.3 All disputes related to or arising from offers from LNGVTY
or agreements concluded with LNGVTY will be submitted to the competent court
Amsterdam, unless the law expressly designates another court as competent.

14. Miscellaneous

14.1 LNGVTY BV is located at Herenstraat 12, 1211CB Hilversum and registered under
Chamber of Commerce number 80759602. The VAT identification number is
NL861789957B01. Please forward all correspondence regarding an agreement or this
conditions to LNGVTY BV, Herenstraat 12 in Hilversum or to the
e-mail address as indicated on the website.
14.2 LNGVTY makes every effort to deal with its customers in an honest and sincere manner
to communicate. Unfortunately, we cannot always prevent the misuse of our name by third parties
14.3 The website and all related parts thereof are the property of LNGVTY BV
It is not permitted to copy and use information from the site for either
personal and/or commercial purposes.
14.4 A VAT invoice is only available if the company details are included at the time of payment
14.5 The European Commission provides an online dispute resolution platform available here
accessible: http://ec.europa.eu/consumers/odr/.